Presence Saints Mary and Elizabeth Medical Center

Donald ShatnerFor years, Donald Shatner was stuffed up, couldn't breathe through his nose and had difficulty sleeping at night.

In fact, the problem became so severe that the 62-year-old was uncomfortable most of the time. He tried various medications and over-the-counter remedies without success.

His primary care physician recommended that he visit T.K. Venkatesan, M.D., a board-certified ear, nose and throat specialist at Presence Saints Mary and Elizabeth Medical Center.

Complete Nasal Blockage
Shatner had a comprehensive in-office examination that showed a complete nasal blockage from deformed cartilage and bone, and a collapsed nasal valve. Dr. Venkatesan prescribed a nasal spray for a few months, which provided temporary relief.

"It was bothering me a lot," said Shatner, an Albany Park resident. "The doctor said the only way to correct the problem was to do surgery."

In 2009, the retired general contractor had nasal reconstructive surgery* to open the passageways. Dr. Venkatesan performed a minimally invasive procedure to straighten out the bent cartilage and bone. He placed a stitch under Shatner's skin to permanently hold open his nasal-valve area so the patient could breathe better.

"I thought the surgery would be a lot of pain and suffering, but it was not that bad at all," not at all," Shatner said. "Everything worked out fine. I can't say how satisfied I am - Dr. Venkatesan did a marvelous job."

Liked Doctor's Upfront Approach
Since surgery, the 62-year-old breathes and sleeps better. He liked the doctor's upfront approach in presenting information. "Dr. Venkatesan gets to the point and I like that," Shatner said. "He tries to solve things before making a decision to do surgery."

Shatner visited the physician in winter 2010 for a follow-up appointment and things are going well.

"I can't describe how happy the doctor has made me," Shatner said. "I couldn't smell flowers - I didn't know how bad things were until it was fixed."

*Note: Shatner did not have surgery at Presence Saints Mary and Elizabeth.

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