Presence Saint Joseph Medical Center

Accreditations:

  • The Joint Commission Primary Stroke Center Certification.
  • The Joint Commission Heart Failure Disease Specific Care Certification
  • The Joint Commission Total Joint Replacement Disease Specific Care Certification – Hip.
  • The Joint Commission Total Joint Replacement Disease Specific Care Certification – Knee.
  • Joint Commission Disease-specific Accreditation for Joint Replacement.
  • UnitedHealth Premium Specialty Designation for Joint Replacement
  • UnitedHealth Premium Specialty Designation for Cardiac Services Specialty Center
  • Blue Cross/Blue Shield Distinction for Spine Surgery
  • Blue Cross/Blue Shield Distinction for Hip and Knee Replacement
  • Aetna Institutes of Quality Orthopedic Care Facilities
  • Commission on Accreditation of Rehabilitation (CARF) Physical Medicine & Rehab
  • CARF Stroke Specialty
  • PCI accredited Chest Pain Center
     

Awards:

  • One of the Top 12 Hospitals named by Chicago magazine
  • Ranked #11 in Illinois on the US News & World Report list of Top Hospitals
  • Neurosurgeon Pelagia Kouloumberis, MD, and orthopedic surgeon Rebecca Kuo, MD, named to the Becker's 29 Women in Spine and Neurosurgery to Know.
  • American College of Cardiology Foundation’s NCDR ACTION Registry–GWTG Platinum Performance Achievement Award for 2013
  • American Heart Association’s Mission: Lifeline® Receiving Center- GOLD PLUS Level Recognition Award
  • Platinum Performance Achievement Award for Get with the Guidelines ACTION Registry

      

Our goal is to provide excellent care.

In pursuit of that goal, your health care team is committed to ensuring that the care, treatment, and services you receive are both high quality and safe. As part of our commitment, we seek accreditation from The Joint Commission (TJC). The Joint Commission provides unscheduled inspections to determine if we are in compliance with standards that they set for quality, patient safety, and the safety of the environment. If you feel, for any reason, that we have not met this goal during your stay, we encourage you to let us know by contacting a member of your care team during your stay or by contacting our Customer Relations Department at 815.725.7133 extension 7141.

In addition, as a condition of our accreditation, we are required to advise you that you may also contact The Joint Commission or other hospital regulatory agencies directly to express your concerns. You may do this without contacting us. The following provides information about the ways in which you can contact The Joint Commission or other regulatory agencies.

The agencies and the procedures for communicating with them include:

The Joint Commission
Office of Quality Monitoring
One Renaissance Boulevard
Oak Brook Terrace, Illinois 60181

Phone: 630.792.5000
Phone: 800.994.6610
Fax: 630.792.5636
TTY: Call Illinois Relay by dialing 711
Email: complaint@jointcommission.org
Online: http://www.jointcommission.org/report_a_complaint.aspx

Illinois Department of Public Health
Office of Health Care Regulations
Central Complaint Registry
525 W. Jefferson St., Ground Floor
Springfield, IL 62761-0001

Phone: 800.252.4343
Fax: 217.524.8885
TTY: 800.547.0466
Online: http://www.idph.state.il.us

Centers for Medicare and Medicaid Services (CMS)
Region V
233 North Michigan Avenue, Suite 600
Chicago, IL 60601

Phone: 312.886.6432
Fax: 312.353.0252
TTY: Call Illinois Relay by dialing 711
Email: rochiora@cms.hhs.gov

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