Presence Covenant Medical Center

Thank you for choosing Presence Covenant Medical Center as your healthcare provider. Our goal is to provide excellent care. In pursuit of that goal, your healthcare team is committed to ensuring that the care, treatment, and services you receive are both high quality and safe. 

Frequently Request Phone Numbers

Main Hospital
217.337.2000

Patient Information
217.337.2000

Billing Inquiries
888.740.4111

Emergency Department
217.337.2131

Hospice Services
217.337.2470

Human Resources
217.337.2224

Medical Records
Phone: 217.337.2338
Fax: 217.337.2416

Medical Staff Office
217.337.2270

Outpatient Pharmacy
217.337.4545

Patient Relations Coordinator
217.841.2136

PRO Ambulance Services
217.337.2911

Visiting Hours

Visiting hours for patients are set to meet the needs of patients and their support network. The hospital does not restrict, limit or deny visitation privileges based on race, color, national origin, religion, sex, gender identity, sexual orientation or disability. In order to meet maximum healing requirements all patients need rest and quiet time. We ask that you work with the nurses and physicians to allow adequate time for patient care needs.

General visiting hours:
8 a.m. to 8 p.m.

Behavioral Health visiting hours:
Monday to Friday Noon to 1 p.m. and 4 p.m. to 8 p.m.
Weekends/Holidays 2 p.m. to  8 p.m.

Service Animals

When a patient, visitor, associate or medical staff member is accompanied by a service animal, the animal will be granted access to all areas of the hospital except for those areas where an individual must take special precautions to enter, such as wearing a mask, gown or gloves, or where there are immuno-suppressed patients.

For further information, refer to medical center policy entitled "Pets/Service Animal Visitation" or talk to a department manager.