Presence Health

What is Medicare Value Partners?

Medicare Value Partners (MVP) is a Medicare Shared Savings Program (MSSP) Accountable Care Organization (ACO). The goal of MVP is to help your practice better coordinate care for your Medicare fee-for-service patients. To learn more about MVP, take a look at the MVP Frequently Asked Questions or  visit our Medicare Value Partners ACO section.

Patient Notification Process

MVP will provide participating ACO facilities with a sign that is to be displayed at all times. This sign is the only written notification all ACO providers are required to display and notifies the patients who are attributed to MVP of their primary care physician’s participation in the ACO. Please print this detailed Patient Notification Process Checklist for more information and resources.

It is your responsibility to provide patients with:

Beneficiary Information Notice
ACO card
Letter to Accompany the ACO Card
MVP Acknowledgement Form (scan into EMR or keep in the chart after the patient signs)

As of November 1, 2015, patients need to contact 800.633.4227 (MEDICARE) to decline sharing their information or to reverse their decision.

If you need help answering patient questions, please refer to the Script for Front Desk/Phone Inquiries that was provided by CMS. Patients can also call Medicare Value Partners Info Line at 855.737.4812 or they can call Medicare at 800.633.4227 (MEDICARE) .

How Can Care Coordinators Help Patients and Physicians?

Care Coordinators have specialty training in complex care coordination and help counsel patients to understand their specific health care needs. They help patients become active participants in their own care. They can help you manage patients who have behavioral issues, chronic illnesses, or haven’t been back to the office for a long period of time. A partnership with a Care Coordinator helps you meet goals for care quality and efficiency while increasing office visits and decreasing avoidable inpatient hospitalizations. The Care Coordination program is available to all physicians who participate in MVP free of charge.

If you have a patient who can benefit from the Care Coordination Program, please contact:

Christine Steiger
Director Care Coordination and Utilization Management
Presence Health Partners

Presence Health Partners Toolkit

All practices that participate in MVP should have received or will receive the Presence Health Partners Provider Toolkit that includes a section on Medicare Value Partners. You can find all hardcopies of the new forms and documents in the PHP Provider Toolkit.

If your have any questions or concerns please contact your Provider Relations Representative or email MVP at